In many organisations, workplace coaching has found its way to the forefront of the employee engagement challenge. Gallup research indicates that up to 70% of employee engagement scores are determined by what managers do. Lack of employee engagement contributes to increased turnover; reduced productivity; increased costs; and, because disengagement is contagious, a toxic environment.
Coaching enables engagement by focusing on specific areas that are important to the individual, team and organisation. Sequor coaches help employees set goals throughout the coaching engagement, which can help them gain insight into ways they can realise their full potential.
In recent years, coaching has moved away from a focus on the “business elite” – the world of executive coaching – and is penetrating into all levels of the workplace. Coaching is a process that will result in a change for the better. Not only is coaching an overall process, but each individual coaching interaction is a process within itself, involving listening beneath the words, acknowledging, getting to the substance by asking good questions and bringing closure with action planning and follow-up support. Even in the simplest of coaching conversations, coaches can help individuals or teams move from where they are to where they want to go.
Coaching provides an invaluable space for personal development, which in turn enhances staff engagement. Managers should not underestimate the impact of coaching on their people as it frequently creates a fundamental shift in their approach to their work. This shift can result in increased self-confidence, which enables employees to bring more of themselves into the workplace. This results in employees being more effective, resilient and assertive.